Applications are the interfaces between the infrastructure and operations.

Applications organizations have can become more complex over time after mergers, acquisitions or global expansions. Different applications may be linked to facilitate information sharing or increase efficiency across corporate boundaries. Keeping all systems up and running and preventing business interruptions in the face of such intensity and complexity of apps require routine and proactive maintenance. In dynamic organizations going through change, applications must be updated constantly and assist in supporting new business requirements.

Applications are the interfaces between the infrastructure and operations.

What Do You Get When You Have Clonera Managed App Program?

We do not only manage OS; we manage apps, too.

Clonera monitors and manages basic Microsoft apps 24x7 if requested together with OS management. Working with expert teams for Microsoft products, it takes proactive measures and aims for zero interruption in basic applications.

  • Organizational Unit and AD Object Management

  • Authorized Account Management and Monitoring

  • AD Replication Management

  • DNS Management

  • DHCP Management

  • Group Policy Management

  • Incident Monitoring

  • DFS Management

  • Global Catalog Management

  • Trust Management

  • Site and Subnet Management

  • Patch and Update Management

  • Authorization Management

  • Certificate Authority Management

  • Backup and Restore

  • Logon/Logoff /Start-Up Script

  • Mail Flow Management

  • Blacklist Checks

  • Mailbox Management

  • Queue Checks

  • Controlling and Managing Exchange Server Services

  • Relay Management

  • Policy Management

  • Certificate Management

  • Resolution of Client Connection Problems

  • Leave Management

  • SP and CU Upgrades

  • DAG Creation and Database Copy Processes

  • Design and Management of Database Sizes

  • Database Migration, .pst Export/Import

  • Cluster installations

  • Migration of SP and security packages

  • Database migration/shrink processes

  • Checking and managing SQL Services

  • SQL Backup management

  • SQL Authorizations management

  • Handling connection problems

  • Checking and managing RDP Service

  • Resolution of RDP connection problems

  • RDP Performance management

  • License server configuration

  • Resolution of profile problems

  • Remote App publishing

  • New website creation

  • Website redirecting

  • NLB configuration

  • Pool resets / restores

  • Website migration

  • IIS Service management

  • SSL requests/imports

  • Authentication management

  • Website backup management

  • RELIEF FROM THE OPERATIONAL WORKLOAD OF YOUR WINDOWS APPLICATIONS
  • 24x7 PROACTIVE APP MANAGEMENT
  • INSTANT RESPONSE TO PROBLEMS AND PREVENTION OF INTERRUPTIONS
  • APP MANAGEMENT IN COMPLIANCE WITH ITIL PRACTICES AND GLOBAL STANDARDS INCLUDING ISO 20000 AND ISO 27001

Rethinking Managed Services in the Digital Age | IDC Infobrief

Why Organizations Choose Managed Services? Managed services offer many benefits to organizations, including the freeing up of in-house staff to focus on the core business and pursue innovation.

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Rethinking Managed Services in the Digital Age | IDC Infobrief
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